Registered Company Information
- Registered Company: Paynter Limited
- Registered in England & Wales
- Registered Address: Buttesland Street, London, N1 6BY
- Registered Company Number: 11827452
In these conditions the following terms shall have the following meaning: "The Company" means Paynter Limited. "Customer" means the customer of the company. "Contract" means any contract for the sale of goods by The Company to the Customer.
Payments will be pre-authorised at the time of placing an order. No goods shall be supplied without payment. As our jackets are made especially for you, payment will be taken from your chosen payment method when you place your order.
We use Shopify & PayPal’s secure payment gateways; they handle the transaction on our behalf and as such we do not at any time gain access to your full payment method details, except your address which is necessary in order for us to fulfil your order. We do not store credit card details nor do we share customer details with any 3rd parties.
When we have the items of your order in stock we will dispatch quickly. In the UK we use Royal Mail or DPD, for exports we use a DPD or DHL international delivery services unless instructed otherwise. We will send you an email when your order has been dispatched.
UK customers - Orders should be with you within 2 - 3 working days after dispatch.
European customers - Orders should be with you within 3 – 5 working days after dispatch.
Rest of World customers - Orders should be with you within 5 - 7 working days after dispatch.
You will be responsible for any import duties and taxes on your international order. In addition, some orders may experience customs delays. Unfortunately, we have no control over these charges or delays and cannot predict what they may be. We suggest that you contact your local customs office for additional information.
Claims arising from damage, delay or partial loss of the goods in transit must be made in writing to Paynter Limited within seven working days of delivery. Paynter shall be afforded reasonable opportunity to investigate any claim made hereunder, and the Customer shall, if so requested in writing or verbally by Paynter, promptly return any of the goods subject to any claim and all packing materials securely packaged to Paynter for examination.
If the Customer establishes that any of the goods have not been delivered, or have been delivered damaged, or are not of the correct quantity, Paynter shall replace them with similar goods if available, or offer the Customer credit for their invoice value.
If the Customer establishes that any of the goods are defective Paynter shall at its option, replace them with similar goods or allow the Customer credit for their invoice value.
In no circumstances shall the liability of Paynter to the Customer under this condition exceed the invoice value of the goods.