Registered Company Information

  • Registered Company: Paynter Limited

  • Registered in England & Wales

  • Registered Address: Buttesland Street, London, N1 6BY
  • Registered Company Number: 11827452

Definitions

In these conditions the following terms shall have the following meaning: "The Company" means Paynter Limited. "Customer" means the customer of the company. "Contract" means any contract for the sale of goods by The Company to the Customer.

Payment

Payments will be pre-authorised at the time of placing an order. No goods shall be supplied without payment. As our jackets are made especially for you, payment will be taken from your chosen payment method when you place your order.

We use Shopify & PayPal’s secure payment gateways; they handle the transaction on our behalf and as such we do not at any time gain access to your full payment method details, except your address which is necessary in order for us to fulfil your order. We do not store credit card details nor do we share customer details with any 3rd parties.

Delivery Time

When we have the items of your order in stock we will dispatch quickly. In the UK we use Royal Mail or DPD, for exports we use a DPD or DHL international delivery services unless instructed otherwise. We will send you an email when your order has been dispatched.

On average:

  • UK customers - Orders should be with you within 2 - 3 working days after dispatch.

  • European customers - Orders should be with you within 3 – 5 working days after dispatch.

  • Rest of World customers - Orders should be with you within 5 - 7 working days after dispatch.

    Notice

    You will be responsible for any import duties and taxes on your international order. In addition, some orders may experience customs delays. Unfortunately, we have no control over these charges or delays and cannot predict what they may be. We suggest that you contact your local customs office for additional information.

    Claims

    Claims arising from damage, delay or partial loss of the goods in transit must be made in writing to Paynter Limited within seven working days of delivery. Paynter shall be afforded reasonable opportunity to investigate any claim made hereunder, and the Customer shall, if so requested in writing or verbally by Paynter, promptly return any of the goods subject to any claim and all packing materials securely packaged to Paynter for examination.

    Liability

    • If the Customer establishes that any of the goods have not been delivered, or have been delivered damaged, or are not of the correct quantity, Paynter shall replace them with similar goods if available, or offer the Customer credit for their invoice value.

    • If the Customer establishes that any of the goods are defective Paynter shall at its option, replace them with similar goods or allow the Customer credit for their invoice value.

    • In no circumstances shall the liability of Paynter to the Customer under this condition exceed the invoice value of the goods.

    Returns

    Under the United Kingdom's Distance Selling Regulations, you have the right to cancel your order up to 7 days after order receipt date, as long as the items are in their original condition, with all tickets and tags attached. At Paynter we offer a 30 day returns policy from the date of dispatching the goods. In this instance all refunds exclude postage costs, unless a mistake has been made by us.

    Privacy Policy

    We are committed to protecting your privacy. You can read our full Privacy Policy here.

    Product Specifications

    Paynter reserve the right to alter specifications to those stated on the website, including slight differences in colour, shade and size. The Customer's statutory rights will not be affected.